Stratford's IT Specialist course has 6 Modules and a total of 21 lessons.
This course is self-guided with ongoing support from instructors as requested. Once you successfully pass exams in one module, the next module will be made available to you.
Understanding the Personal Computer
Module 1 - Lesson 1
Components of a Personal Computer and Their Functions
How to Set Up a Computer
Connecting to the Internet
Central Processing Unit
The Development of Modern Computers
Types of Computer Memory
Module 1 - Lesson 2
Functions of Special Keys
Computer Input Devices
Properties of Monitors
How to Get the Best Results out of a Printer
Types of Storage Devices
Upgrading a Variety of Computer Components
Module 1 - Lesson 3
Most Common Operating Systems and Their Features
Drivers
Technology behind the Internet
Internet Functions and Precautions
Four Main Types of Computer Errors
Troubleshooting Techniques
CompTIA A+ Volume 1
Module 2 - Lesson 1
Taking Apart a Computer
Protection Methods
Planning and Organizing Hardware Work
Opening the Case
Removing Expansion Cards, the Motherboard, the Power Supply and Drives
Rebuilding the PC
Laptop Components
Module 2 - Lesson 2
Types of Motherboards and Their Features
Buses and Expansion Slots
Configuring a Motherboard Using BIOS/UEFI Setup
Updates to Motherboard Drivers and BIOS/UEFI
Motherboard Installation and Replacement
Module 2 - Lesson 3
Evaluating Processor Characteristics
Processor Selection and Installation
Evaluating Memory Technologies and Memory Upgrades
Module 2 - Lesson 4
Cooling Methods and Devices
Power Supply Selection
Troubleshooting Strategies for Hardware Components
Troubleshooting the Motherboard, Processor and RAM
CompTIA A+ Volume 2
Module 3 - Lesson 1
Hard Drive Technologies and Interface Standards
Hard Drive Selection and Installation
Troubleshooting Strategies for Hard Drives
Storage Device Support
Supporting I/O Devices
Identifying and Installing I/O Peripheral Devices
Supporting the Video Subsystem
Troubleshooting Strategies for I/O Devices
Module 3 - Lesson 2
Understanding TCP/IP and Windows Networking
Network Hardware Components
Local Network Setup and Configuration
Module 3 - Lesson 3
Identifying Network Types and Network Connections
Evaluating Network Hardware and Infrastructure
Network Infrastructure Configuration
Troubleshooting Strategies for Network Connections
Client-side Virtualization
Cloud Computing
CompTIA A+ Volume 3
Module 4 - Lesson 1
Operating Systems, Connections and Accessories for Mobile Devices
Business Use Mobile Apps
Troubleshooting Strategies for Mobile Devices
Module 4 - Lesson 2
An Introduction to Printer Types and Features
Installing, Sharing and Managing Printers in Windows
Printer Maintenance and Support
Module 4 - Lesson 3
Addressing Customer Needs
Introduction to Documents and Support Systems
Change Management
Popular Operating Systems and Diverse Software Environments
Module 4 - Lesson 4
Windows 10 and 11 Installation and System Evaluation
An Introduction to Windows Network Support
Installation Checklists
Post Installation Guidelines
Aspects of Working in a Large Enterprise
CompTIA A+ Volume 4
Module 5 - Lesson 1
Backup Procedures and Critical Windows Settings
Hard Drive Maintenance
Introduction to CommandLine Interface (CLI)
Module 5 - Lesson 2
Windows Startup Troubleshooting
The Shell and the Kernel
Troubleshooting Strategies for Windows OS Problems
Module 5 - Lesson 3
Introduction to the Boot Process
System Repair Disc, Recovery Drive and Media Creation Tool in Windows 10 and 11
Strategies and Tools for Windows Startup Problems
Windows Reinstallation Tools
Troubleshooting Strategies for Windows Startup
Module 5 - Lesson 4
Strategies for Physical and Logical Security
Addressing Malicious Software on PCs
Security Policies, Regulated Data and Licensing
CompTIA A+ Volume 5
Module 6 - Lesson 1
Securing and Sharing Practices for Windows Resources
Managing Folder, File and Printer Access
Introduction to Active Directory Domain Services
Mobile Device Backup and Security; Troubleshooting Strategies for Mobile Devices
Module 6 - Lesson 2
Workstation and IoT Device Network Security
Multifunction Router and SOHO Network Security
Introduction to Remote Access Technologies
Troubleshooting Strategies for Network Connections
Module 6 - Lesson 3
Introduction to the macOS
macOS Maintenance and Support
Updating macOS Drivers
Troubleshooting Strategies for macOS Startup
Introduction to Linux OS
Scripting Software
Scripting Uses and Techniques
This educational program is an introductory course designed to help students gain knowledge necessary for the vocational application of this subject. Completion of this program does not fulfill the legal requirements of particular state licenses or certifications, which may require additional training or apprenticeships. One or more of the course subjects/textbooks may vary as courses are updated.
*Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, Heating, Air Conditioning, and Refrigeration Mechanics and Installers.
